I am not receiving the verification code on my email address

This may be because:

• The verification code is in your spam/junk folder, or
• The email you’ve used is incorrect
• Your work domain is blocking emails from us

Here’s what to do next:

• Search your spam/junk folders for the emailed verification code from LVL
• Ensure that you typed the correct email address in. Check for spelling and whether or not it’s the email address associated with your LVL account
• Use your personal email address instead of your work address for your LVL account

Should this issue continue, try resetting your password first. Please reach out to us if you were unsuccessful and our Member Support team will help you.