LVL Support

Health Connect on Google Fit Android only With Health Connect, you can manage your fitness and health app connections and data with a single app. Health Connect combines data from other fitness ...

  Manage Health data on your iPhone, iPad, or Apple Watch You can set up apps and accessories to send data to the Health app, enter data yourself, and change how Health prioritizes data from those ...

  Wearable syncing allows LVL Wellbeing to automatically track your activity data from devices connected to your health app. This includes activity history, active minutes, and steps. Follow this g...

In order to obtain you access code you'll need to reach out to your employer/HR department or applicable insurer to obtain your access code.    If you learned about your access to LVL from a flyer ...

You can invite up to 4 friends or family members to LVL, it's complimentary! Follow these steps: Head to your Profile on the desktop or on the app Choose Invite from the drop down menu, Your uniqu...

To access the LVL platform, you need an invite code from your employer/organisation.  If you're trying to access the platform using a longer than 6-digit invite code, please note that this code is ...

Please log out of LVL and clear your cache. Here are the instructions to follow depending on which of the most popular browsers you use: Chrome instructions Safari Instructions Firefox Instruction...

Some corporate firewalls may block you from accessing the platform, so you may need to use public wifi or your mobile hotspot. If you're trying to access our desktop version, we recommend downloadi...

This may be because: The verification code is in your spam/junk folder, or The email you’ve used is incorrect Your work domain is blocking emails from us Here’s what to do next: Search your spam...

To access the LVL platform, you need an invite code from your employer/organisation. Please check with your employer or HR manager for the correct invite code for your organization. Once you have t...